Privacy Policy

This Privacy Policy explains how NexaPioneer LLC ("NexaPioneer," "we," "us," or "our") collects, uses, and protects personal information when you visit nexapioneer.com (the "Site") or interact with us. We are located at 1942 Broadway, Ste 314C, Boulder, CO 80302, United States.

1. Introduction

We respect your privacy and are committed to handling personal information responsibly. This policy applies to information we collect through the Site and in the course of business communications. When we process personal data on behalf of a client as part of a paid engagement, we do so as a processor under that client's instructions and the applicable agreement, rather than under this policy.

2. Information we collect

Information you provide

When you submit our contact form or email us, we collect the information you choose to share — typically your name, work email address, and the contents of your message.

Information collected automatically

When you visit the Site, we and our infrastructure providers may automatically collect limited technical data such as IP address, browser type, device information, referring pages, and interactions with the Site. This helps us keep the Site secure and understand how it is used.

3. How we use information

• respond to your inquiries and provide the information or services you request;
• operate, maintain, secure, and improve the Site and our Services;
• communicate with you about engagements, updates, and relevant offerings;
• comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not use the contents of your messages to train third-party AI models.

4. Legal bases (EEA/UK)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations.

5. How we share information

We share personal information only as needed:

• with service providers who host our Site, deliver email, and provide analytics, bound by confidentiality obligations;
• where required by law, regulation, legal process, or to protect rights and safety;
• in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Cookies & analytics

The Site uses only essential cookies required for it to function, and may use privacy-respecting analytics to understand aggregate usage. For details and your choices, see our Cookie Policy.

7. Data retention

We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and to opt out of "sales" or "sharing" (we do not sell or share personal information as those terms are defined). To exercise any right, email us at support@nexapioneer.com. We will not discriminate against you for exercising your rights.

10. International transfers

We are based in the United States and may process information there. Where we transfer personal data from other regions, we use appropriate safeguards such as standard contractual clauses where required.

11. Children's privacy

The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. Changes take effect when posted, and we will update the "Last updated" date above.

13. Contact us